All you need to know about Alpina Wagrain
Important information & Details about the hotel conditions in your 4-star hotel
Whether information about arrival and departure, deposit and reservation or cancellation options. Here you will find all the essential information from A to Z.
Your answers to your questions about your hotel stay
ARRIVAL & DEPATURE: On the day of arrival, the rooms/suites or apartments can be occupied no later than 4 p.m. In return, we will provide them until 10.00 a.m. on the day of departure. We ask for your understanding. In case of late arrival after 7 p.m.,
please contact us.
PAYMENT: € 400,00 (free of charge) per room/per suite or apartment by bank transfer
Bank details: Raiffeisenbank Wagrain | IBAN: AT60 3506 9000 0002 8860 |
BIC: RVSAAT2S069 | Please quote the IBAN and BIC number for free transfers. The reservation is fixed with written confirmation.
GROUP PRICES on request
DOGS/PETS: € 15,00 per night (without food). We ask for your understanding that pets are not allowed in the restaurants and in the wellness area.
OPTIONS: If you have an option (= provisional holding of a room until a certain date) and do not make a fixed reservation by this date, the option will automatically expire after this date.
SHORT STAY: For a short stay (up to 3 days) a surcharge of 10% maybe applied.
SMOKING: Our house is completely smoke-free.
RESERVATION: The reservation is only valid in writing - fax/mail/post.
If a reservation is made (accommodation contract), the general terms and conditions for the hotel industry apply. If the prices in the reservation confirmation differ, the prices listed in the price list always apply. We cannot guarantee specific room numbers or floors.
CANCELLATIONS: Cancellations are only possible in writing. You will also receive a written confirmation from us.
You can cancel your stay free of charge up to 48 hours before arrival, provided one of the following conditions applies:
> You are not allowed to leave your country for Austria.
> You are not allowed to enter Austria from your country.
> You or one of your fellow travellers have tested positive for Covid-19.
(A positive test result must be presented for cancellation).
> If our hotel has to be closed due to Covid-19.
> No skiing is possible in the skiing area Snow Space Salzburg.
Otherwise, the cancellation conditions according to the Austrian hotel regulations apply here at the Alpina Wagrain.
CANCELLATION INSURANCE - TRAVEL CANCELLATION INSURANCE:
We recommend that you take out travel cancellation insurance. This covers all cancellation costs in the event of accident, death of the insured person or family members before the start of the holiday or during the stay. You can find more information on the following homepage: www.europaeische.at
WLAN: free of charge in the entire house
MEANS OF PAYMENT: cash, EC card (A, D, NL), for credit cards we accept Visa or Mastercard or also a transfer free of charge before arrival.
Your hotel with numerous services
Send us a no-obligation inquiry. The entire team of Hotel Alpina will be happy to help and is looking forward to your visit!