cancellation conditions
Relaxation starts with the planning - for your carefree time out in the mountains.
> You can cancel your booking free of charge up to 3 months before arrival.
> The cancellation conditions according to the Austrian hotel regulations apply at the Alpina.
> With receipt of the reservation confirmation you accept the applicable GENERAL TERMS AND CONDITIONS OF BUSINESS FOR THE HOTEL INDUSTRY.
> Sounds annoying and it is, for you and for us! Our request: Inform us in good time, please note that we only accept room cancellations in writing.
> In the event of a booking, cancellation or early departure, the Austrian Hotel Contract Conditions of the Professional Association of Accommodation Companies apply. Place of jurisdiction: St. Johann im Pongau. Should you not be able to make use of your stay at the Hotel Alpina, we will do our very best to relet your room. Should we not find another guest, the cancellation conditions apply:
> For cancellations 1 month before the arrival date, 40% will be charged,
> up to 1 week before the arrival date 70 %.
> in the last week before the arrival day 90 % of the booked amount will be charged.
> In the event of a no show, 100 % of the booked turnover will be charged.
> Deposits paid will be credited to your customer account if you are unable to travel due to events.
> We recommend that you take out cancellation cover with the Europäische Reiseversicherung (European Travel Insurance).
travel insurance
Suddenly unexpected illness, a family emergency or an unexpected business obligation.
Before the vacation begins, something may come up. We fully understand this.
Security for your vacation trip
Entrust us with your vacation in Wagrain.
By taking out the "Europäische Reiseversicherung" you are well prepared in terms of travel insurance and assistance in case something should happen to you.
So you will certainly get more out of your vacation!
Calculate your insurance PREMIUM easily here and book securely online.
NEW: Though still existing pandemic status the insurance "Europäische Reiseversicherung" will have insurance cover from October 01th 2020 if you suffer from Covid-19! Details on this courtesy can be found here.
Info on the subject of "Corona measures mountain railways"
For any questions before traveling to our hotel in Wagrain, we are very happy to help. Send us your contact request or your no-obligation inquiry and we will get back to you as soon as possible! The entire Alpina Team is looking forward to welcoming you!
